AI Chatbots & Lead Assistants
We build website and WhatsApp assistants that answer from your own content, qualify inquiries, and pass the conversation to a person when it matters.
Where this fits in the funnel
Answers at any hour
Visitors get accurate replies to common questions outside office hours, drawn from your approved content, rather than a contact form and a wait.
Better qualified leads
The assistant asks for service needed, location, timeline, and contact details, so your team opens each conversation already knowing what the person wants.
Less repetitive support
Routine questions about hours, delivery areas, booking steps, and policies are handled automatically, leaving staff free for conversations that need judgment.
What AI Chatbots & Lead Assistants involves
Visitors ask the same questions every day: what a service costs, where you deliver, whether you have a slot this week. If nobody answers quickly, many of them leave. An AI assistant can handle those first questions at any hour, on your website or on WhatsApp, and collect the details your team needs to follow up. Done well, it feels like a helpful front desk. Done badly, it invents answers and annoys people.
The difference is grounding and limits. We build assistants that answer only from content you have approved, such as service pages, policies, price lists, and FAQs. When a question falls outside that material, the assistant says so and offers a person. It does not guess. Every conversation is logged, leads are sent to your CRM or inbox, and your team can step into a chat at any point. The assistant supports your staff. It does not replace them.
Deliverables you can point to
Knowledge base preparation
We collect your service pages, FAQs, policies, and price guidance, remove outdated or conflicting information, and structure it so the assistant retrieves the right passage.
Website chat assistant
We install a chat widget on your site, styled to your brand, that answers from your knowledge base and works on mobile without slowing page load.
WhatsApp assistant
We connect the assistant to the WhatsApp Business Platform through an approved provider, including message templates, opt-in handling, and your verified business number.
Lead capture flows
We script the qualifying questions for each service, validate phone and email formats, and send completed leads to your CRM, inbox, or a shared sheet.
Human handoff rules
We define triggers such as a request for a person, a complaint, a pricing negotiation, or low answer confidence, then route the chat to staff with full history.
Guardrails and refusals
We set instructions and tests so the assistant declines topics outside its scope, avoids promises on price or outcomes, and states clearly that it is automated.
Conversation logging and review
We store transcripts, tag unanswered questions, and deliver a regular summary showing what people asked, where the assistant failed, and what content to add.
Multilingual setup
Where your customers need it, we configure replies in additional languages such as Arabic or Urdu, and have sample conversations checked by a fluent speaker before launch.
How the work runs
Define the job
We agree on what the assistant should handle, what it must never handle, and what counts as a qualified lead, based on the questions in your actual inbox and calls.
Prepare the content
We gather and clean the source material, fill gaps with answers from your team, and get your sign-off on every fact the assistant is allowed to state.
Build and restrict
We configure retrieval, write the system instructions, set handoff triggers, and connect the website widget, WhatsApp number, and CRM, all within accounts that you own.
Test hard
We run a test set of real, awkward, and hostile questions, check each answer against the source, and fix the content or rules until failures are rare and safe.
Launch and review
We go live on one channel first, read transcripts weekly in the early period, add missing answers, and adjust handoff thresholds based on what customers actually ask.
Who this service is for
- Service businesses that receive many similar questions by chat, WhatsApp, or phone
- Companies that lose leads because inquiries arrive outside working hours
- Teams in the Gulf or Pakistan where WhatsApp is the main customer channel
- Ecommerce stores needing quick answers on shipping, returns, and order steps
Not sure it fits? Ask us.
Tell us where you are today. A strategist replies with an honest recommendation within one business day.
AI Chatbots & Lead Assistants pricing
Plans start at $2,500 per build. Every engagement begins with a scoped proposal, so you only pay for work your business needs.
Builds from $2,500. Upkeep from $300 per month plus AI usage at cost.
AI Chatbots & Lead Assistants FAQ
Will the chatbot make things up?
Any language model can produce a wrong answer, so we design around that. The assistant retrieves from your approved content and is instructed to say it does not know when nothing relevant is found, then offer a person. We test with difficult questions before launch and review transcripts afterward. This keeps errors uncommon, but we will not claim they are impossible.
How does handoff to a human work?
You choose the triggers: the customer asks for a person, the topic is a complaint or a custom quote, or the assistant is unsure. The chat is then passed to your team in the inbox or WhatsApp tool you use, with the full transcript attached. Outside staffed hours, the assistant takes contact details and tells the customer when to expect a reply.
Can it work on WhatsApp?
Yes. We connect through the official WhatsApp Business Platform using an approved provider, which requires a verified business and a dedicated number. Meta charges for certain message types and sets rules on opt-in and templates, and we set those up correctly. We do not use unofficial automation tools, because they put your number at risk of being banned.
What content do you need from us?
Your website pages, FAQs, policies, service or product details, and any standard replies your team already uses. Exports of past chat or email questions are very useful, because they show what people really ask. We also need someone who can confirm facts and approve answers. The assistant is only as accurate as the material behind it.
How much does an AI chatbot cost?
Pricing starts at $2,500 per build. Pricing is scoped per project through a custom proposal. It depends on the number of channels, the amount of content, the integrations needed, and whether we manage the assistant after launch. Model usage, chat platform subscriptions, and WhatsApp conversation fees are charged by those providers and vary with volume. We give an estimate of those running costs in the proposal.
Services that pair well
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Connect your website, ads, and sales tools to one clean, reliable CRM.
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Research-led testing that turns more of your existing visitors into leads and sales.
From $1,800 /monthReady to see what is holding your growth back?
Send us your website. We will review your search visibility, ads and conversion paths and reply with a clear, prioritised plan.